D04 / UI/UX and digital experience engineering
Design.
Clear experiences for complex services.
Turn business requirements into interfaces and journeys that people can understand. Design brings together your identity, user needs and the systems behind each interaction.
Discuss your requirements ↗Clear experiences for complex services.
Shape the scope around your current environment, priorities and the services you need to connect.
- 01
User research and service journeys
Map who uses the service, what they need and the steps that connect their experience.
- 02
Accessible interfaces and design systems
Create consistent layouts, typography and interaction patterns across the agreed screens.
- 03
Prototyping and usability validation
Explore the experience before development and review how well the journeys work.
A reviewed experience direction, prototypes and a consistent foundation for implementation.
Service availability and commitments depend on confirmed scope, capability and applicable approvals.
Good questions.
Clear expectations.
Can the design follow our existing brand?
Yes. Existing brand assets and reference designs can be reviewed and incorporated into the agreed design direction.
Does design cover more than websites?
This discipline can address service journeys, portals and application interfaces as well as corporate websites, within the agreed scope.
When do we review the design?
Review stages and revision limits are confirmed in the quotation so the design direction is agreed before implementation.
Will the experience work on mobile devices?
Responsive layouts and the required device experiences are considered during design. Target devices and validation expectations are agreed in scope.
Who provides the website content?
Content responsibilities, supplied assets and any content services are confirmed in the quotation before delivery begins.
Can users review a prototype first?
Prototyping is part of the design discipline. Review and validation activities are agreed so the experience can be assessed before implementation.
Your next decision starts with a conversation.
Tell us about your business, current environment and requirements. We’ll establish the relevant disciplines and agree the next steps.